Return and Refund Policy

Last updated: January, 2024

Thank you for shopping at bras.lk.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to bras.lk.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to E Online Shop, accessible from https://bras.lk/You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24hrs from the time you ordered without giving any reason for doing so. After onwards your orders will be placed. One of our staff member will contact you before preparing the order  to confirm and make sure you have ordered the right product , size. color…etc.

Once you have given the confirmation , The order will be given to the respective currier company for delivery.  Please note Once the we have handed over to currier, there is no way of cancelling the order by us, hence please ensure to give the correct confirmation while we contact you before preparing the order. 

Conditions for Returns / Exchange / Refunds.

We don’t entertain or we don’t accept any returns / Exchange / Refunds on bras.lk.

Hence please ensure to refer the size chart and colors before placing orders. You may contact us on 0707188392 via WhatsApp to clarify any queries or questions with regards to your order before placing it. .

Damaged Items.

If any item / product is damaged once delivered, please  inform us via whatsapp 0707188392 within 24hrs from the delivery time. 

We do not  give any solution if you inform after 1 day. Also please be informed all the products which we pack  for orders been carefully  quality checked by our team. 

Contact Us

If you have any further questions please contact us:

  • By whatsapp: 0707188392